At Maison Safqa, we are committed to providing a smooth and hassle-free shopping experience. Each brand on our platform has its own specific shipping and return policy, which is detailed below. However, only one shipping fee will be applied per order, regardless of the number of brands added to your basket. Additionally, if any product arrives damaged, we offer a free return service, irrespective of the brand's policy. 

Return and Shipping Policies by Brand

Aurel

• Shipping: Free delivery within 5 days.
• Return: Free for customers within 14 days. Contact us if the fitting is not correct on whatsapp

Ryoko

• Shipping: Free delivery within 5 days.
• Return: Return shipping to be paid by the customer, or return directly to the Ryoko address within 14 days.

LAS

• Shipping: Free on orders over 190 AED (5 AED for orders under). Buy 3, get free shipping, delivery within 3 days.
• Return: No returns.

Cecilehob

• Shipping: Free delivery within 10 days.
• Return: Free for customers within 14 days. Contact us if the fitting is not correct on whatsapp

Street Scent

• Shipping: Free delivery within 5 days.
• Return: No returns.

Foux

• Shipping: 25 AED, delivery within 5 days.
• Return: No returns unless the product is damaged, within 14 days.

Ringilicious

• Shipping: Free shipping.
• Return: No returns unless the fitting needs correction. Contact Maison Safqa support on whatsapp

Cambaj

• Shipping: Free delivery within 5 business days.
• Return: No returns.

Atelier Raggazini

• Shipping: Free delivery within 3 days.
• Return: Free for customers within 14 days. 

Euphoria

• Shipping: Free on orders over 250 AED (20 AED for orders under), delivery within 3 days.
• Return: No returns.

Activeist

• Shipping: Free delivery within 5 days.
• Return: Free for customers within 14 days.

Feelosophy (FLTRD)

• Shipping: 25 AED, delivery within 2 days.
• Return: No returns unless the product is damaged, within 14 days.

Damaged Products

For all brands, if a product is damaged upon delivery, we offer a free return within 14 days. Please contact our support team for assistance on whatsapp.

All prices include VAT.